Person experiencing violence
The helpline "Violence Against Women" offers victims the opportunity to get advice anonymously, free of charge, competently, safely, and without barriers at any time.
Please note: All online services are only available in German.
Qualified counselors provide confidential support and can refer you to local support services, such as a women's counseling center or a women's shelter nearby.
The phone counselling service is anonymous, free of charge and available in 18 languages (English, French, Spanish, Italian, Portuguese, Turkish, Kurdish, Romanian, Polish, Russian, Albanian, Bulgarian, Serbian, Vietnamese, Ukrainian, Chinese, Farsi/Dari, Arabic). Through the Tess relay service program, telephone counseling in sign language is available around the clock.
Helpline for Violence Against Women
116 016.
Available 24/7, 365 days a year, free of charge.
If you can’t or don’t want to call, you can get support through online counseling.
- Instant Chat The instant chat is available daily from 12 to 20. No registration is required. As soon as you enter the chat, a counselor will contact you.
- Email Counseling Email counselling requires registration. Counselors respond within 24 hours.
- Chat Counsellling In a one-on-one chat counseling session, you can talk to a counselor at a chosen time. To book a chat or attend an already booked session, you must log in with your user account. The chat counseling is encrypted.
Men experience violence. They suffer violence in childhood, on the street, in institutions, or in partnerships. That's why there’s a helpline for violence against men. If you have experienced violence in any form, you can contact the helpline via phone, chat, or email. Turkish language counseling is privately offered every Monday from 6 - 20.
Violence Against Men helpline
0800 123 9900.
Monday - Thursday from 8 - 20
Friday from 8 - 15
If you can’t or don’t want to call, you can get support through online counselling.
- Instant Chat No registration required. Just click "Start Chat" when a counselor is online.
Monday – Thursday 12 - 15 and 17 - 19. No registration required. Just click "Start Chat" when a counselor is online. - Email Counseling in German or Turkish can be requested at (beratung@maennerhilfetelefon.de). A contact form on the homepage is also available. For fully secure email counseling (SSL encryption), use the "Online Counseling" button on the homepage. Registration is required but can be anonymous.
Special Consultations for Professionals:
Man-o-mann counseling
0521 68676
Wednesdays from 9 - 10.
AWO Augsburg
0821 4503 3920
Mondays from 14 - 15
Social Counseling Stuttgart e.V.
0711 3350 8784
Tuesdays from 9 - 10
WEISSER RING is an organization offering support to victims of crime and violence (note: not specifically domestic violence). Its volunteers come from various professional backgrounds and are specially trained to meet the needs of crime victims.
WEISSER RING can be reached by phone, online counseling, and at around 400 locations nationwide. You can ask about therapeutic options, legal situations, and other support services. All services are free and anonymous.
WEISSER RING victim hotline
116 006
Available daily 7 - 22
The WEISSER RING’s online counselling is via email. You can send a message to the online counseling team through a secure program.