Person experiencing violence
Nollalinja is a nationwide free-of-charge helpline that assists in different situations related to domestic violence and provides information on shelters.
Nollalinja is for anyone who has experienced violence or a threat of violence in a close relationship. Also, perpetrators can call to Nollalinja. In addition, close ones of those who have experienced violence and professionals can call Nollalinja. Your call to Nollalinja will not show up on your phone bill, and you can stay anonymous. Nollalinja's website also has a chat service.
Nollalinja is staffed by trained and experienced health and social services professionals who listen to, support, and advise you around the clock every day of the year.
In Nollalinja, you can talk about your situation, experiences and fears and ask about shelters. Professionals are bound by confidentiality. You do not have to give your name; the professional you talk to will not see your phone number.
You can speak to professionals in Finnish, Swedish or English. Nollalinja's telephone service also helps 24/7 through an interpretation service in eight different languages: Arabic, Dari, Farsi, Spanish, Somali, Sorani, Thai and Russian.
Nollalinja helpline (toll free)
116 016
Available 24/7
Nollalinja's chat service
Monday - Wednesday 9 to 15
Thursday - Friday 14 to 20
Nollalinja
Online Shelter is an online service maintained by the Federation of Mother and Child Homes and Shelters. The service helps all parties involved in violent relationships – victims, perpetrators, those exposed to violence and the people close to them, including children and young people who have been witnesses or victims of violence – by offering them information and support in the form of conversations (in Finnish), as well as stories about domestic violence and intimate partner violence and how to pull through. Nettiturvakoti offers an Apua väkivaltaan (Help with violence) chat on the website. The Apua väkivaltaan chat is available in Finnish on weekdays from 12 to 18. You can talk to professionals anonymously.
Apua väkivaltaan (Help with violence) chat
on weekdays from 12 to 18
You can chat anonymously in Finnish.