Right to receive assistance

This support is meant to help you recover physically, emotionally, and socially, and must be adapted to your age, gender, and personal situation.

The help you can receive includes at least:

• Counselling and clear information about your rights and the support available to you
• Safe and adequate accommodation
• Medical care and psychological support, as well as material help when needed
• Legal advice, so you understand your options and can make informed decisions
• Access to education and training, adapted to your age, gender, and specific needs

Children have the right to special protection and support that takes their best interests into account.

These services are there to support your recovery, safety, and dignity, and should be provided as soon as your situation is identified.

(Based on Articles 10, 12 and 28 of the Council of Europe Convention on Action against Trafficking in Human Beings and Article 11 of Directive 2011/36/EU)

You have the right to receive help and support only if you agree to it and after you have been clearly informed about what it involves.

This means that:

• Support and assistance must be explained to you in a way you understand
• You have the right to accept or refuse help — except in cases involving children, where protection comes first
• No one should force you to accept services or make decisions for you without your knowledge

The assistance should be provided:

• In cooperation with specialised organisations and NGOs that support victims of trafficking
• In a way that respects your wishes, dignity, and personal situation

This right exists to make sure that any support you receive is safe, respectful, and centred on your needs and choices.

(Based on Articles 12 and 35 of the Council of Europe Convention on Action against Trafficking in Human Beings and Article 11 of Directive 2011/36/EU)