Useful information

We have developed AinoAid™ to provide tools to identify unacceptable behaviours, offer guidance, and direct you to seek help. AinoAid™ can provide you with helpful information to better understand your situation. The feedback from the survivors who have overcome the issue would encourage you to contact a professional and assess your situation. Your role is important through asking for help and reporting. That way, we can start resolving the problem and even prevent it from happening in the future.


Some useful terms and definitions

A victim

A victim refers to a person who has experienced or is still experiencing violence. It may be used, e.g. as a juridical term, to describe one's status of healing or the identity caused by unjust experiences.

An experiencer

An experiencer refers to a person who has experienced or is still experiencing violence. Unlike a victim, an experiencer might be seen as more of an active subject than an object of action.

A perpetrator

An individual who commits a harmful or illegal act typically violates the rights, well-being, or safety of others. In the context of abuse or violence, a perpetrator is someone who carries out actions that cause harm, coercion, or intimidation against another person, often within a relationship or a broader societal context. The term is commonly used in the context of criminal or harmful behaviour, encompassing a range of actions from interpersonal offences to more systemic or organized wrongdoing.

An abuser

An individual who engages in a pattern of behaviour involves mistreating, harming, or exploiting another person. In the context of interpersonal relationships, abuse can take various forms, such as physical, emotional, verbal, psychological, or financial abuse. The term "abuser" is commonly used to describe someone who exercises control, power, or dominance over another, often causing physical, emotional, or mental distress to the victim. Recognizing and addressing abusive behaviour is crucial for the well-being and safety of those affected.

A survivor

A person who has experienced violence and survived it. It can be one's own experience of self or how others see a person.

A trafficker


In this context a human trafficker. A person who by force, fraud or coercion exploits another person or people, often for profit. It is a serious violation of human rights.

Psychological trauma

Psychological trauma (mental trauma) is an emotional response caused by severe distressing events that are outside the normal range of human experiences, often overwhelming one's ability to cope. It can lead to lasting effects, impacting mental health and daily functioning.

Traumatic

Refers to experiences or events causing intense physical or emotional distress, overwhelming an individual's coping mechanisms, and potentially leaving a lasting psychological impact.

Interpersonal violence

Any type of intentional harm or violence between individuals or communities. It can happen between strangers or people who know each other and it's done by a group of people or an individual. Interpersonal violence includes domestic violence, intimate partner violence, honour-related violence, community violence (e.g. school shootings, street violence, gang fights, cults), work place violence, gender-based violence and school bullying.

Domestic violence

A pattern of abusive behaviours, physical, emotional, or sexual abuse, coercive control, or threats. Violence is used to gain control over an intimate partner or family member, creating fear and harm and a cycle of power and dominance.


Domestic violence or abuse is usually used as a term to refer to violence within a family and intimate partner violence towards a current or former romantic partner.

Intimate partner violence

Violence that occurs in a relationship, former relationship, marriage or cohabitation, romantic or dating relationship. Violence can be mental, physical, financial, digital, sexual violence, persecution, coercive control or threats. Violence creates fear and seriously harms the victim and their loved ones.

Gender-based violence

Gender-based violence refers to harmful actions targeting individuals based on their gender, often rooted in unequal power dynamics. It includes physical, sexual, and emotional abuse, coercion or control, perpetuating discrimination and posing a significant threat to the well-being of those affected.

Legal aid / legal advice

Legal aid means help that includes legal advice, assistance and representation in legal matters. The state provides legal aid to persons who do not have sufficient funds to pay for legal services. This system aims to ensure the justice system is accessible to all, regardless of economic status.


Legal advice is a form of legal aid that everyone is entitled to. Light legal advice means free advice by phone or e-mail, for example. There is no deductible or legal aid fee. If counselling requires a visit to a legal aid office, it is basically no longer minor.

Dare to talk


The conversations and provided information in AinoAid™ have been developed together with the professionals and survivors of violence. Most of the experiencers have found it helpful to talk to trusted professionals who have been educated to focus on their experience without taking any personal stand on their situation. You will find helping entities on the Contact details page.


Opening up to the chatbot and acquiring knowledge from the knowledge base can help you get started. We trust that you can find different approaches that you can use in your personal situation to help you start the resolution work. We encourage you to take the first steps from your thoughts to talk to somebody you can trust and then act. Nobody needs to suffer from any inappropriate behaviour.

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