Police Services

The police are responsible for ensuring public order and safety, and preventing and investigating crime. The ultimate goal of the police is to keep everyone safe.

Helplines
  • Call 112 for 24-hour immediate emergency assistance from any of the emergency services.
  • Call 016 for information and advice.
    • WhatsApp 600 000 016
    • email: 016-online@igualdad.gob.es
    • Online chat available at their website

The service is free and confidential, 24 hours a day, 365 days a year. It is accessible also for people with hearing difficulties and available in 53 languages.

Read moreexternal link icon

Reporting the incident

In case of an emergency you can contact the police directly by calling the 112 emergency number, or in person at the nearest police station.

Police Units
  • UFAM (Family and Women Assistance Units of the National Police)
    • Call 091
  • EMUME (Women-Minor Unit of the Guardia Civil)
    • Call 062
  • Specialized Police Units of the Local and Municipal Police
    • Call 092
Crime Victims’ Support Offices

Please click on the following link to find where are located the Crime Victims’ Support Offices dependent on the Ministry of Justice:

Read moreexternal link icon


Support Offices for Victims of Gender Violence in Valencia

  • Telephone numbers:
    • 900 50 55 50
    • 961 927 835
    • 646 872 491
  • Email: oficinadenuncias@gva.es


Support offices (Valencia)external link icon

Quick exit
Feedbackexternal link icon